Nondiscrimination Notice (Affordable Care Act - Section 1557)

Nationwide Children’s Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Nationwide Children’s Hospital does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Nationwide Children’s:

  • Provides free aid and service to people with disabilities to communicate effectively with us.
  • Provides free language service to people whose primary language is not English.

Patient Relations is available to talk to you about any concerns you might have. Their phone number is (614) 722-6593.

If you believe that Nationwide Children’s has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with the U.S. Department of Health and Human Services Office of Civil Rights by doing the following:

  • You can file a complaint online by submitting to the OCR Complaint Portal at: www.hhs.gov/civil-rights/filing-a-complaint/complaint-process/index.html
  • You can also file a complaint in writing by accessing the Civil Rights Complaint Form package and mailing the completed complaint form to:
    Centralized Case Management Operations
     U.S. Department of Health and Human Services
    200 Independence Ave., SW, Room 509F HHH Bldg.
    Washington, D.C. 20201
    Or by e-mailing it to: OCRComplaint@hhs.gov
  • You can also file a civil rights compliant with U.S. Dept. of Health and Human Services, Office for Civil Rights, electronically through the office for civil rights compliant portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf by mail or phone at:
    U.S. Department of Health and Human Services
     200 Independences Ave., SW, Room 509F, HHH Building
    Washington, D.C. 20201
    1-800-368-1019, 800-537-7697 (TDD)

ATTENTION: If you communicate with American Sign Language, language assistance services, free of charge, are available to you. Please tell our staff who will help you.

ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia en idiomas. Infórmeselo a nuestro personal que estará dispuesto a ayudarle.

DIGNIIN: Haddii aad ku hadashid af Soomaali, adeegyada caawinta luuqada, oo bilaash ah, ayaa laguu heli karaa. Fadlan u sheeg shaqaalaheena oo ku caawinayo.

ध्यान दिनुहोस्: यदि तपाईं नेपाली बोल्नुहुन्छ भने तपाईंको लागि भाषा सहायता सेवाहरू नि:शुल्क रूपमा उपलब्ध छ। कृपया हाम्रो कर्मचारीलाई बताउनुहोस् जसले तपाईंलाई मद्दत गर्नेछन्।

اﻧﺗﺑﺎه: إذا ﻛﻧت ﺗﺗﻛﻠم اﻟﻌرﺑﯾﺔ ﻓﺧدﻣﺔ اﻟﻣﺳﺎﻋدة اﻟﻠﻐوﯾﺔ ﻣﺗوﻓرة ﻟك ﻣﺟﺎﻧﺎً، ﯾرﺟﻰ اﻟﺗﺣدث إﻟﻰ اﻟﻣوظﻔﯾن اﻟذﯾن ﺳوف ﯾﺳﺎﻋدوﻧك.

ATTENTION : si vous parlez français, des services d'assistance linguistique gratuits sont à votre disposition. Veuillez en informer notre personnel qui vous aidera.

注意：日本語の言語補助サービスは無料でご利用いただけます。ご利用の場合はスタッフにお伝えください。サポートいたします。

请注意：如果您说普通话，我们将为您提供免费的语言服务。请告诉我们的员工，他们将为您提供帮助。

請注意：如果您説廣東話，可使用我們免費提供的語言服務。請告訴我們的員工，他們将為您提供幫助。

공지: 한국어 사용자인 경우, 무료로 언어 지원 서비스를 이용하실 수 있습니다. 직원에게 말씀해 주시면 도와드립니다.

CHÚ Ý: Nếu bạn nói tiếng Việt, chúng tôi có các dịch vụ hỗ trợ ngôn ngữ miễn phí cho bạn. Vui lòng nói với nhân viên của chúng tôi để họ giúp bạn.

ВНИМАНИЕ! Если вы говорите по-русски, вам будет бесплатно предоставлена языковая помощь. Сообщите об этом нашему персоналу, и вам окажут поддержку.

ध्यान दें: अगर आप हिंदी भाषा बोलते हैं, तो भाषा सहायता सेवाएँ आपके लिए निःशुल्क उपलब्ध हैं। कृपया इस संबंध में आपकी सहायता के लिए उपलब्ध हमारे स्टाफ़ से संपर्क करें।

GEB ACHT: Wann du Pennsylvaanisch Deitsch schwetztscht, Schprooch Helfe Services, mitaus Koscht, sin do fer dich. Sei so gut un saag unser Staff Die waerrd dich helfe. 

ATTENZIONE: per chi parla italiano è disponibile un servizio di assistenza linguistica gratuita. Rivolgersi al nostro staff per richiederlo.

ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, μπορούμε να σας προσφέρουμε δωρεάν υπηρεσίες μετάφρασης. Μιλήστε με το προσωπικό μας για περισσότερες πληροφορίες.

UWAGA! Dla osób posługujących się j. polskim dostępne są bezpłatne usługi tłumaczeniowe. Prosimy poinformować personel, który zapewni pomoc.

PAG-UKULAN NG PANSIN: Kung nagsasalita ka ng Tagalog, may makukuha kang mga serbisyong tulong sa wika na walang bayad. Mangyaring sabihin sa aming kawani na tutulong sa iyo.

LET OP: Als u Nederlands spreekt, is taalondersteuning voor u beschikbaar zonder aanvullende kosten voor u. Als u onze medewerkers op de hoogte stelt, zult u ondersteuning ontvangen